E-mail from contact forms

Hello Johnym,

The contact form templates require the Jetpack plugin to be installed and connected to your WordPress.com account properly.

We have a detailed guide here on how to insert and configure form block in the editor.

Form block

Let me know if you have any other questions.

It sounds like your server might not be adequately configured to send emails through the wp_mail function, which Jetpack uses.

Can you try installing the Check Email plugin and sending yourself a test email to see if it works? You can download the plugin here:

Check Email

If you didn’t receive a test email, you could try using a plugin like the ones found here:

https://wordpress.org/plugins/tags/smtp/

Those plugins will let you configure your own mail server information that WordPress will use when it sends out emails from your site.
If the function appears to be working properly, it means that Jetpack’s emails are filtered out before they can reach your inbox.

Let me know if this helps!

I would assume a few possibilities on your case:

1. Emails can be filtered out by your server before they even get sent out. Your hosting provider should be able to check their server email logs to find out if the emails were blocked.
2. Also, emails can be filtered out by your email provider. If you don’t find the emails in your spam folder, you’ll want to try sending out Jetpack emails to another email address, and see if you keep experiencing issues.