Licence key has stopped working

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  • dollobserverDecember 6, 2019 at 2:21 pm

    I got a warning notice when just logging into my site that my licence key wasn’t entered. When I tried re-entering it it said it was already in use. I haven’t used it on any other site and my domain name hasn’t changed. Could this be reset somehow?

    • This topic was modified 5 months, 3 weeks ago by dollobserver.
    #2809
    mahdiDecember 6, 2019 at 7:45 pm

    Hello Dollobserver,

    I have unlinked the domain associated with your license key from my end. You should be able to register your key now.

    Let me know if you need further assistance.

    #2811
    dollobserverDecember 8, 2019 at 1:57 pm

    Thank you, that worked! However, it has now done the same thing again. I think it. is a conflict with my caching plugin as it happened again after clearing the cache (I am still designing the site so occasionally clear it)

    #2816
    mahdiDecember 8, 2019 at 5:40 pm

    You’re welcome. Feel free to register your license as I have unliked it from my end.

    CONJ uses transients API to store timely information in your WordPress database and periodically checks for license validation without increasing overall server load.

    I would suggest that you exclude transients and cookies from being deleted while clearing the site cache in your plugin.

    #2819
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